Pricing Plans begin at 29 per agent per month.
So if youre looking for these features, be prepared to go with Bold360s most expensive plan.You can easily see how your agents are performing and what pages visitors are on before they reach out to you.Best for: no monthly fees, and chats bedste globale chat værelser handled from the WordPress dashboard Customizable chat box: YES Chat history: unlimited Free conversations per month: none (premium plugin) Price: one-off 18 fee You can handle an unlimited number of conversations at any given time, plus multiple operators.Take a moment to look at your favorite blog to see what I mean.The Pros LivePerson allows you to gather vital customer information including name, account details, website actions before initializing the live chat, cart value, error messages and much more.It lets you focus your customer service efforts on users who are likely to convert, making the entire process more productive and efficient.While the brand itself might sound more like a college course than deltag i chatten a live chat provider, Com100 has made significant improvements in its chat program over the past couple of years.SmartSupp also includes a mobile interface, meaning that you can answer users questions from your iPhone or Android phone.Plus, all of the features youll likely want are available right out of the box.Branding the chat with your own look and feel is also a bit limited compared to the other options on this list.I gauged the chats responsiveness, ease of use, and any other features that stood out.At a minimum, I bet it includes a contact form, email address, and social media profile links, am I right?
The Cons One of the major downsides of SnapEngage, despite all its unique features, is that you can only collect data on visitors once theyve submitted a chat request, whereas many of the other solutions reviewed here will proactively collect that information for you where.LivePerson LivePerson is a customer care platform, with tools ranging from voice call software to mobile messaging.So what happens when they bring this kind of functionality to the world of live chat?Pricing The platform starts at 99 per month for five team members.But for features including video recordings, saving chat history, and automated messaging, plans range from 8 per agent per month to 19 per agent per month.Kayako Engage Kayako Engage is primarily a helpdesk software company, and its live chat feature is designed to play a role in the customer service process.Of course, I cant post a full review of the product just yet and I cant recommend that you use it for your site since its not yet available.Bold360 With their.I.Additional agents are added from 12/month, which also enables unlimited concurrent chats and automatic messages.The platform also integrates with SalesForce, HubSpot, Groove, HelpScout, MailChimp, WordPress, and Google Analytics.For one agent handling unlimited chats, youll have to fork out an affordable 8/month.
See what visitors have in their shopping carts to give more informed answers and close sales faster.
The platform is designed to help marketers engage smarter using.I.